FAQ
We will be happy to help you!
E-mail us at:
service@motodox.de.
Or let us call you back.
To do this, dial our number
06021 45480 0
and enter your callback request directly there.
After you have placed your order and we have received payment, your package will be packed and handed over to DHL.
As soon as your goods have been shipped, it usually takes 1 - 3 working days for your order to arrive. You will receive the tracking number via email as soon as your package is on its way.
We offer you the following payment options: PayPal Plus, credit card, Giropay, Sofort, eps, iDEAL, Amazon Pay and prepayment transfer.
You can read more about these payment methods here.
You bear the direct costs of returning the goods to us.
We will then refund the full sales price, including the shipping costs, to you.
You have the option to return your order unused within 30 days.
Send the package to our address:
Motodox GmbH
Niedernberger Strasse 10
63741 Aschaffenburg, Germany